Close your account or block only specific products (Sports, Casino or Poker). So, I just learn on Xmas eve that my account was “Frozen”. No explanations, they just returned my first deposit (10 EUR). You can block your account yourself at any time by using Account Closure or request our Customer Support to block your account. Account reopening. I have been betting and playing with [HOST] on my account where I deposited numerous times and lost every time. Hello, Bwin decided to steal rakeback I`ve earned as I was told by live chat, I`ve earned points during this week and was 70 points. [HOST] › › Casino Complaints - Non-Bonus Issues. Please note that we cannot comment on the grounds of the closure. Your account will be reopened automatically as. If you want to revoke your self-exclusion, you can only do this. Account closure. [HOST] › sportsbook › comments › is_it_normal_too_be_banned. . Unfortunately, the enquiry was ignored. Recently [HOST] banned my betting account with more than EUR in it. bwin has my account with them and sportingbet (same provider) permanently blocked because I allegedly 3x € at sportingbet with a visa card and then. Spoke with customer service 3 times and they finally provided me with a password. The player from Greece has tried to block his account permanently due to a gambling problem. Your account has been closed for security reasons and will not be re-opened. You can exclude yourself. Self-exclude indefinitely: you will be excluded from gambling for an indefinite period of time. Anyhow, I accidentally logged.