Hi, I have looked into this with our Payments team and have been advised that the withdrawals have now been processed. Replies to negative reviews in < 2 days. 18+ There is no maximum Best Odds Guaranteed payout. The player has contacted customer support and advised that they were able to locate the funds on their account. Profile and reviews have been merged. AskGamblers. Replied to 95% of negative reviews. Cash Out requests might be subject to the same delay procedure as listed in